- (313) 879-8210
- taylorantwoine@sha-lava.com
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Our vision is to inspire a lifetime of curiosity, courage, compassion & connection in children through the power of play. And, we’re on a mission to create beautiful products that bring children and families together & foster a love for lifelong learning!
The inspiration behind SHA LAVA wasn’t an excessive focus on screens or a search for activities that would keep kids constructively engaged. We were in the midst of reflecting on our personal journey in life. Looking for an apt metaphor to describe it, Pallavi chose “Life is a game,” adding, “You’ve got to play the cards you’re dealt with.” We spoke about all the enabling factors and skills in our life at rock bottom! The 4 that stood out were Grit, Vision, Flexibility & Love. This led us to combine the 3 most important things that had shaped us as people, (our family, our education, and our play experiences) into SHA LAVA.
Looking outwards at society, the struggles parents were echoing, and the experiences children were living, further clarified our values. We knew fostering self-awareness, creative thinking, resilience, flexibility, and meaningful communication was the way forward, and we began to infuse them into the products we developed.
We work hard to make your online ordering experience easy and effortless. If you experience an issue placing your order, please contact Customer Service at (313) 879-8210, Monday through Sunday between 8:30 A.M. and 10:30 P.M and we will be happy to guide you through the process.
Once you complete the checkout process, you will receive an order confirmation in the email you provided. No order confirmation? Check your spam folder and if you still don’t find it just send us an email at taylorantwoine@sha-lava.com. We all do love our technology until it turns on us.
We do our best to get your order processed and delivered to you as soon as possible. You can cancel your order by mailing us at taylorantwoine@sha-lava.com or contact us on (313) 879-8210. However, if the product has already been shipped then we will require you to reimburse us for the shipping cost.
Please note that you are able to use only 1 promo code per order. If you are still facing any issue, write to us at taylorantwoine@sha-lava.com or WhatsApp/call us at (313) 879-8210
Currently, only 1 promo code works per order. You could create multiple orders to buy multiple combos, or email us at taylorantwoine@sha-lava.com or call us at (313) 879-8210 and we will assist you.
We accept bank transfers.
We dispatch your order within 24 hours of your placing the order. You will receive an order confirmation message as soon as you place the order. Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order. You can track your order with this code on our logistics partners’ website. It typically takes 3-7 days for the order to reach you depending on your city.
Currently, SHA LAVA ships all over United States. If you are located outside United States, then please contact us at taylorantwoine@sha-lava.com
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